1. Introduction
Welcome to Trustify: Reviews & SEO ("we", "our", the "App"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you install or use our App in connection with your Shopify store or our SaaS platform.
2. Information We Collect
When you install or use Trustify, we may automatically access certain types of information from your Shopify account and linked accounts:
- Store Information: Store name, domain, and admin contact information.
- Customer Information: Email addresses and order history strictly necessary for sending review requests (if you enable this feature).
- Google Data: If you choose to link your Google account, we request access to your basic profile (email, name) and read-only access to Google Search Console to provide SEO metrics within the App.
- Usage Data: Anonymous, aggregated data about how the App is used to improve our service.
3. Google API Services User Data Policy (Limited Use)
Trustify's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We will never sell your Google data to third parties.
- We will never use your Google data to serve ads.
- We only use Google user data to provide or improve user-facing features that are visible to you, such as Search Console SEO metrics.
- We do not allow humans to read Google user data unless required for security or legal compliance, and then only with appropriate safeguards.
- Access is limited to the minimum scope required to deliver the App's functionality.
4. How We Use Your Information
We use the collected information to:
- Provide and operate the App's services (display review widgets, calculate SEO metrics).
- Offer technical support and respond to your inquiries.
- Send transactional notifications and review requests you configure.
- Comply with legal and security obligations.
5. Sharing Your Information
We do not sell or rent your personal information. We only share information with trusted service providers who help us operate the App's infrastructure (e.g., cloud hosting providers or databases) under strict confidentiality agreements, and we never share Google user data except as required to operate the service in accordance with the Limited Use policy described above.
6. Data Retention and Security
We retain personal data only for as long as necessary to provide the App's services or to comply with legal obligations. We implement industry-standard technical and organizational measures (including encryption in transit and at rest) to protect your information. When you uninstall the App, we will delete or de-identify your data in accordance with our data retention schedule.
7. Your Rights
Depending on your location (e.g., GDPR in Europe, CCPA in California), you or your customers have the right to request access, correction, or deletion of personal data. You can send us a request via the contact email below, and we will respond within the timeframe required by applicable law.
8. Contact Us
If you have questions about this policy, please contact us at: plaguilar@mangolabs.icu